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Service Animals FAQ

Information courtesy of the US Department of Justice

The US Department of Justice has published a new eight-page document of frequently asked questions about service animals and the Americans with Disabilities Act (ADA). This document covers thirty-seven questions and answers, and clarifies the rights and responsibilities of people with disabilities who use service animals.

The document defines a “service animal” as “a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability.”

The ADA requires State and local government agencies, businesses, and non-profit organizations (covered entities) that serve the public to make reasonable modifications when necessary to accommodate people with disabilities. Entities that have a “no pets” policy are generally required to modify the policy to allow service animals into their facilities.

Read the full document here (pdf).

Doug Schmidt
Act Team Coordinator
The Fifth Freedom Network