Information courtesy of the US Department of Justice and the Council for Community Accessibility of Bloomington
After a lawsuit from the US Department of Justice, Greyhound Lines Inc. has agreed to make a series of systemic reforms to better serve bus passengers with disabilities. Greyhound will also pay compensation to passengers who have experienced disability discrimination.
Greyhound passengers with disabilities may be eligible to receive compensation if:
- You were harmed by Greyhound’s lack of accessible transportation or transportation-related services
- Or you were harmed by Greyhound’s failure to make disability-related accommodations
- The harm happened between February 8, 2013 and February 8, 2016
To submit a claim, visit the settlement website here . You must submit a claim by November 10, 2016. For questions, contact the claims administrator at GRYsettlement@classactionadmin.com or 1-844-502-5953.
In addition to paying compensation, Greyhound will require employees to attend annual in-person training on the ADA, train employees on the operation of accessibility features of Greyhound buses, and ensure that people with disabilities can make reservations for travel, and lodge disability-related requests, through its online booking system.
Act Team Coordinator
The Fifth Freedom Network